Job Title: YouthConnect Worcester Seasonal Summer Part Time Front Desk
Boys & Girls Club of Worcester – Harrington Clubhouse Site
Commitment: Seasonal Exempt: End of June – August 2023 (M-F, 5 – 9PM)
Based on 4 Hours per day / 8 weeks Program Implementation
One week of staff development training required, remote and in person prior to program implementation.
Reports to: YouthConnect Worcester Summer Team Leader & Boys & Girls Club of Worcester’s Director of Operations
Number of Positions available: 1
Support From: Agency Site Coordinator, YC Summer Program Coordinator, YC Assistant Leader and other Program Staff and Volunteers.
Must be 18 years old. Performs work, including but not limited to providing customer service to Club visitors, maintaining order of front desk area and files, data entry, membership reporting, answering phones and supporting program staff administrative request, as needed. This person also serves as a first line of defense in creating a safe environment for our members and those who work at the Organization.
Education: High School Diploma or GED
Experience: Experience in a receptionist setting or doing the other components of the job.
Skills/ Knowledge required in the following areas:
· Data entry.
· Excellent customer service skills.
· Membership intake.
· Answering phones.
· Clerical responsibilities such as filing and photo copying.
· May require light lifting (up to 25 lbs.)
· Maintaining cleanliness of front desk area.
Internal: Maintains close, daily contact with Club staff in a manner that provides support where needed. Provides accurate membership information for reporting purposes. Supervises and oversees the work of the other front desk employees.
External: Maintains contact with all visitors to the Club, providing them with accurate information and exceptional customer service.
ENVIRONMENTAL AND WORKING CONDITIONS: All work is conducted in a Club environment setting.
Please mail or email cover letter and resume to:
Stephanie Rawady-Habib, HR Coordinator
Boys & Girls Club of Worcester
65 Boys & Girls Club Way (Formerly Tainter St)
Worcester, MA 01610