Front Desk Receptionist

POSITION:    Front Desk Receptionist – Harrington Clubhouse    
REPORTS TO:    Director of Operations
HOURS OF WORK:    Part Time
WORK STATUS:        Non-Exempt

Hours: Monday-Friday, 4pm-8pm (Worcester school hours); Monday-Friday 3pm-6pm (Worcester school vacation hours), other hours of 8am-4pm as needed.

Responsibilities include but are not limited to:

  • Providing exemplary customer service to all Club visitors, volunteers, staff and members.
  • Maintaining order of front desk area.
  • Performing clerical tasks including answering phones, filing, data entry of attendance, membership forms, and pre- and post-test surveys, photocopying.
  • Processing membership fee payments.
  • Scheduling membership orientations.

QUALIFICATIONS

  • High School Diploma or equivalent
  • One year experience as a receptionist
  • Scheduling flexibility
  • Bilingual (Spanish/English) preferred

SKILLS

  • Excellent customer service skills
  • Data entry experience
  • Experience processing membership fees and other monetary transactions
  • Ability to excel in a fast-paced, kid friendly environment
  • Ability to multi-task
  • Ability to work independently